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  • I. General
  • II. Blogger
  • III. WordPress
  • IV. Sales
  • V. Support

I. General

General

Are fonts included in the files?

No, font files are not transferable. We will however provide names and links to the fonts used to create your design in the documentation.

Are your themes mobile friendly?

All themes are responsive and mobile friendly, which means that you can disable the mobile template on Blogger if you wish since the web version is responsive and will adapt to mobile devices.

Are your themes user friendly?

Most of our themes come with custom widgets and features and all of them are user friendly unless stated otherwise in the theme description. You won’t need to copy/paste any code or deal with editing the theme’s HTML.

Can you Install the theme for me?

Yes, we do offer theme installation services, you can read more about here.

Do you offer design customization and installation services?

Yes, we do offer installation and customization services. You can find out more info about it here.

Where else can buy your themes?

You can buy one of our themes on our Etsy shop and Creative Market shop.


II. Blogger

Blogger

Can I add new widgets other than the widgets displayed on preview?

Yes, navigate to Layout on your Blogger dashboard to add/delete widgets.

Can I change the blog width or remove a sidebar?

Yes, navigate to the Blogger Designer to change the blog width and/or remove the sidebar.

Can I change the colors and fonts myself?

Yes, you can. Use Blogger Customizer to change the colors and fonts. If you want to use custom fonts, you’ll have to add them to the template’s HTML.

Can I use my own logo with theme?

Yes, you can upload your own logo image with the theme.

How do I get the “Shop the Look” widget?

Currently there are two popular websites where you can generate “shop this” widget:
– www.shopstylecollective.com.
– www.rewardstyle.com.
Both of these websites will allow you to monetize the traffic you get, but Reward Style will require you apply before you’re accepted to create an account with them.

I get errors when I upload my theme on Blogger

All of our templates come in “.zip” format, which is an archive with all the necessary files.

Unzip the archive and make sure that you only upload the XML file to Blogger.

My email icon doesn’t link to my email?

Add mailto: before your email address like this: “mailto:example@example.com”

My images don’t appear on the homepage?

Using external links could be one of the reasons that a blank image is shown on the homepage. Make sure to at least upload the first image via Blogger.

My slideshow isn’t working, what do I do?

If the blog is on private mode the slideshow won’t work and instead it will show a blank space. Make your blog public and it will work again. In case it’s still not working contact us for assistance.

Related Posts are not working

Related posts won’t work if:

  • – Your blog is on private mode.
  • – You don’t have any labels in your posts.
  • The web version doesn’t look the same on mobile

    Our templates are responsive, which means that the template will adapt depending upon the layout of the device.

    With responsive design, the template offers optimal user experience regardless of the device you’re viewing it on.

    Will this theme work on WordPress?

    No, it will only work on blogs created on Blogger.com


    III. WordPress

    wordpress

    Can I change fonts and colors?

    Yes! You can do that in Appearance > Customize > Colors or Fonts.

    Can I upload my own logo?

    Yes, you can upload your own logo images, Preferably transparent images.

    Do I have to change my domain to .org to use WordPress.org?

    No. With WordPress.org, you can use any domain extension: .com, .net, .co and others.

    How can I tell if I’m using WordPress.com or WordPress.org?

    The one major difference between WordPress.com and WordPress.org is the hosting. With WordPress.org, you host your own website. That means you are using an external hosting service like hostgator, godaddy, bluehost, etc..

    Is the demo content included?

    Yes, both content and widgets are included.

    Will the theme work without Genesis?

    No, it’s a child theme of Genesis and will need to have Genesis installed in order to work properly.

    Will this theme work on WordPress.com?

    It will work on self-hosted WordPress.org or if you have a business plan on WordPress.com


    IV. Sales

    sale

    Can I purchase installation later?

    Absolutely, you can purchase installation whenever you want. It doesn’t have to be purchased with the theme.

    Do I need to repurchase a theme to keep using it?

    No, when you buy a theme, it is a one-time payment. There will be no additional charges.

    Do you have a refund policy?

    We are unable to provide refunds due to the fact that our products are digital goods delivered via Internet download.

    All sales of digital products downloadable upon confirmation of purchase are final, and order cancellations are not accepted once the payment has been received and accepted.

    How long does it take for the theme to be delivered?

    As soon as the payment has been fully cleared, you will receive an email containing a download link. If you do not receive it, feel free to contact us via the contact page.

    What payments methods are accepted?

    Currently we only accept payments via PayPal and you don’t need a PayPal account to make a purchase from our shop.


    V. Support

    support

    Do you provide support?

    Yes, we offer support through our support page. You can find theme documentation, and if you are having problems with a theme, we’re always happy to help, just submit a support ticket.

    What does the support include?

    We are happy to answer any questions about the installation and setup of your theme, as well as help fix bugs or issues you might have. Any further customization beyond what is shown in the demo (fonts, colors, layout changes, etc) is not covered under support.

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